Privacy policy

Last Updated: September 6, 2026

At Mareli, we respect your privacy and understand the importance of protecting the personal information you provide when shopping with us. This Privacy Policy explains how Mareli may collect, use, maintain, and protect information in connection with your use of our website and services.

By visiting or using www.mareli.shop, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

When you visit our website, place an order, contact us, or otherwise interact with Mareli, we may receive information that is necessary to provide our services and process your requests.

Depending on how you interact with our website, this may include information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Information you provide when contacting customer support

  • Information necessary to process and fulfill your purchase

We only seek information that is reasonably necessary for the purposes described in this Privacy Policy.

2. Payment Information

Mareli offers several payment options, including:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Payment transactions are handled through the applicable payment service or payment provider. Mareli does not need to retain your complete payment card information in order to fulfill your order.

For questions concerning how a particular payment provider handles your information, you should review the privacy practices of that provider.

3. How We Use Information

Information collected through our website may be used for legitimate business purposes, including to:

  • Process and fulfill orders

  • Arrange delivery of purchased products

  • Provide order and shipment updates

  • Provide customer service and respond to inquiries

  • Process returns and refunds

  • Maintain and administer our website

  • Help protect our business, customers, and transactions

  • Comply with applicable legal or regulatory requirements

We do not use your personal information for purposes unrelated to the operation of our business unless permitted or required by applicable law.

4. Order and Shipping Information

When you place an order with Mareli, certain information is required to complete the transaction and deliver your purchase.

Orders generally require 1–3 business days for processing, followed by an estimated 3–8 business days for delivery under our standard shipping service.

A tracking number is provided for shipped orders where available so that customers can monitor the progress of their shipment.

5. Information Sharing

Mareli may share information when reasonably necessary to operate our business and provide services to you.

For example, information may be made available to service providers involved in areas such as:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website or technical services

  • Customer support

We do not intend to sell your personal information simply for the purpose of providing it to another party.

Information may also be disclosed when we believe disclosure is necessary to comply with applicable law, respond to a lawful request, protect our rights, prevent misuse of our services, or protect the safety of our customers or others.

6. Protection of Your Information

Mareli takes reasonable measures to protect the personal information associated with your orders and interactions with our website.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot promise absolute security of information transmitted through the Internet.

7. Communications From Mareli

If you provide your contact information while placing an order or communicating with us, we may use that information to respond to your requests, provide information concerning your order, or assist you with customer service matters.

If you receive a communication from us that you believe you should not have received, you may contact us using the information provided below.

8. Third-Party Services

Our website may work with third-party services that assist with payment processing, shipping, website functionality, or other business operations.

These third parties may handle information according to their own privacy policies and applicable legal requirements. Mareli is not responsible for the independent privacy practices of third-party services outside our control.

9. Children's Privacy

Mareli's website is intended for general shopping use and is not directed specifically toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that the matter can be reviewed.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights concerning the personal information we maintain about you.

These rights may include requesting access to, correction of, or deletion of certain personal information, subject to applicable legal requirements and exceptions.

To make a privacy-related request, please contact Mareli using the information below. We may need to verify your request before taking action to help protect your information.

11. Data Retention

Mareli retains information for as long as reasonably necessary for legitimate business purposes, including fulfilling transactions, maintaining appropriate business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

The length of time information is retained may vary depending on the nature of the information and the reason it was collected.

12. Changes to This Privacy Policy

Mareli may revise this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed accordingly.

We encourage you to review this page periodically so that you remain informed about how your information is handled.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Mareli handles personal information, please contact us:

Mareli
Website: www.mareli.shop
Email: support@mareli.shop
Phone: +1 430-431-4850
Business Address: 318 S Central Expy, Richardson, TX 75080, United States
Business Hours: 9:00 AM – 6:00 PM, local time

Mareli will make reasonable efforts to review and respond to privacy-related inquiries in a timely manner.