Terms of service

Last Updated: September 6, 2026

Welcome to Mareli. These Terms of Service govern your use of the Mareli website, www.mareli.shop, and your purchase of products through our online store.

By accessing or using our website, placing an order, or purchasing products from Mareli, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Mareli

Mareli operates an online retail store through www.mareli.shop.

Our business contact information is:

Mareli
Website: www.mareli.shop
Email: support@mareli.shop
Phone: +1 430-431-4850
Business Address: 318 S Central Expy, Richardson, TX 75080, United States
Business Hours: 9:00 AM – 6:00 PM, local time

2. Use of Our Website

You may use the Mareli website for lawful purposes and in accordance with these Terms.

You agree not to use our website in a manner that:

  • Violates any applicable law or regulation

  • Interferes with the operation or security of the website

  • Attempts to gain unauthorized access to our systems or accounts

  • Misuses our website, products, content, or services

  • Introduces harmful code, software, or other malicious material

  • Infringes upon the rights of Mareli or another person

Mareli reserves the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, systems, or legal rights.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate and current.

However, the appearance of a product may vary slightly depending on your device, screen, browser, or other technical factors.

Mareli reserves the right to correct errors, update product information, and make changes to product availability or descriptions when necessary.

4. Product Availability

Products displayed on our website are subject to availability.

Mareli may limit quantities, discontinue products, or remove products from the website at any time without prior notice.

If an issue affects an order after it has been placed, we will contact the customer using the information provided with the order when appropriate.

5. Pricing

Prices displayed on the Mareli website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing information. If a pricing or listing error occurs, Mareli reserves the right to correct the error.

If an order is affected by a significant pricing error, we may contact the customer regarding the order before proceeding.

6. Orders

When you place an order through Mareli, you agree to provide information that is accurate, complete, and current.

After an order is submitted, we may review the order before processing it. Submission of an order does not necessarily guarantee that Mareli will be able to fulfill the order in every circumstance.

Orders are generally processed within 1–3 business days.

If we are unable to fulfill an order, we may contact you regarding the situation and, where appropriate, arrange an applicable resolution.

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible at support@mareli.shop.

Orders may enter processing shortly after they are placed. For this reason, Mareli cannot guarantee that a cancellation request will be possible once processing has begun.

If an order has already been shipped, cancellation may no longer be available and the order may instead be subject to our Return and Refund Policy.

8. Shipping

Mareli provides free standard shipping on all products.

Orders generally require 1–3 business days for processing and an estimated 3–8 business days for delivery after processing.

A tracking number is provided for shipped orders so customers can monitor shipment progress.

Delivery estimates are provided in good faith and may vary due to circumstances affecting the carrier, destination, or shipment.

9. Returns and Refunds

Mareli accepts eligible returns within 30 days of delivery, provided the returned item meets the requirements of our Return and Refund Policy.

Returned merchandise must be unused and unworn and must otherwise satisfy the applicable return conditions.

The customer is responsible for the cost of return shipping.

Approved refunds are issued to the original payment method. Mareli generally processes approved refunds within 5–10 business days after the return has been reviewed and approved.

For complete details, please review our Return and Refund Policy.

10. Payment Methods

Mareli accepts the following payment methods:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Payment information is processed through the applicable payment provider. By submitting an order, you represent that you are authorized to use the selected payment method.

11. Intellectual Property

Unless otherwise stated, content appearing on the Mareli website, including text, graphics, photographs, logos, designs, product descriptions, and other materials, is owned by or used by Mareli with appropriate rights.

You may view and use the website for your personal shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit Mareli content without prior written permission, except where permitted by applicable law.

12. Third-Party Services

Our website may rely on third-party services to support certain functions, including payment processing and other business operations.

Your use of a third-party service may also be subject to that provider's own terms and policies. Mareli is not responsible for services or policies that are independently controlled by third parties.

13. Disclaimer

To the extent permitted by applicable law, the Mareli website and its content are provided on an “as available” basis.

While we make reasonable efforts to maintain accurate and reliable website information, we do not guarantee that the website will always be uninterrupted, error-free, completely current, or free from technical issues.

Nothing in these Terms is intended to exclude or limit any right or protection that cannot lawfully be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Mareli will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms limits liability where doing so would be unlawful.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website or your violation of these Terms.

This provision does not apply to the extent that such responsibility cannot legally be imposed.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, and handled in connection with our services.

By using the website, you acknowledge that you have had the opportunity to review our Privacy Policy.

17. Changes to These Terms

Mareli may update or revise these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to Mareli's business, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under the laws applicable to them.

19. Contact Us

If you have questions regarding these Terms of Service, your order, or the use of our website, please contact us:

Mareli
Email: support@mareli.shop
Phone: +1 430-431-4850
Address: 318 S Central Expy, Richardson, TX 75080, United States
Business Hours: 9:00 AM – 6:00 PM, local time

We will make reasonable efforts to respond to customer inquiries during our stated business hours.